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1:1 Community Engagement & Retention Coaching
For the person holding it all together

Your community is growing.
How do you keep it
feeling connected?

People are joining. They’re getting to know each other. Now you’re wondering how to welcome the next group without losing what’s already working.

I help you work through those practical community decisions, with regular 1:1 coaching and support between calls.

(you don’t have to guess alone)

A question you might be asking“How do I keep an overview?”
And another“What happens when new people join?”
The one underneath it all“Can I grow without losing the connection?”

Example questions, not client testimonials.

2 × 60-minute sessions each monthSupport between calls in the coaching hubYour priorities. Not another curriculum.
Start with what’s actually happening

Which question is
taking up space in your head?

I work with the practical questions that show up once real people are in your community. Choose one below to see what we could explore.

I help you make joining feel less like catching up.

You don’t need to send every new member everything they’ve missed. I help you think through what they need now and how they find their feet.

  • What should a new member do first?
  • Where can they find earlier content?
  • How do they join the conversation without feeling behind?

I help you grow around what people already value.

More members doesn’t have to mean starting again. I help you explore how newcomers and existing members can feel part of the same community.

  • What’s working that you want to protect?
  • Should people stay together or have separate spaces?
  • What gives them a reason to participate and return?

I help you make the work easier to hold.

A busy group isn’t automatically a healthy one. I help you work through structure, expectations and what could be simplified without losing the human touch.

  • Which conversations belong where?
  • What needs you, and what could be automated?
  • How do you spot what matters without reading everything?

You don’t need to know the “right” question yet. That’s part of what I’m here for.

A rhythm, not a roadmap

You bring the question.
I help you think it through.

Each month, there’s room to talk properly, put something into practice and come back with what you’re noticing. You set the priorities before each session.

01

Our first conversation

Bring the decision you’re facing. I help you explore the options and choose a practical next step.

↗

You try it in your community

You stay in charge of what happens next. Ask focused questions in the hub as you go.

02

Our second conversation

Bring what happened, what changed or a new priority. I help you make sense of it and decide where to focus.

I’m here between the conversations, too.

Use DMs for private coaching questions. I respond within 24 hours. If I’m in a busy period and that window changes, I’ll let you know.

Two 60-minute sessions per month, scheduled together. Plus one required five-minute monthly reflection. Not weekly reporting. We have enough tabs open.

Your community. Me in your corner.

A thinking partner.
Not just another call.

This is an ongoing coaching relationship for the person leading the community. I’m here to help you make decisions, notice what’s changing and work through what comes next.

(candour included)

For you if…

You’re running a community or membership and want support with the experience after people join, not just getting more people through the door.

Not a handover of the keys.

You lead and implement. I coach and support. Daily management, moderation, done-for-you delivery and unlimited messaging aren’t included. Extra work is agreed separately.

Let’s start with your community

What are you trying
to figure out?

Tell me what you’re building, what’s working and where things feel difficult. I’ll help you explore whether this is the right support for you.

No polished pitch required. I’d rather hear the real version.

Let’s talk
Will I need to move my community?

No platform migration is prescribed. I help you work through what suits your members and your capacity. Your coaching happens in my hub; that doesn’t mean your members need to move there.

What happens when I join?

I welcome you to the hub, ask you to complete a Community Flywheel Diagnostic and help you get set up. You’ll install the community app on your phone and send me your first priorities by DM. The diagnostic is a starting point, not an audit or preset roadmap.

What if my question is private?

Message me directly in the hub. Shared questions and peer conversations are optional, and you don’t need to post publicly or read all my content.

What if I get stuck between calls?

Ask a focused question in the hub. I respond within 24 hours; if a busy period changes that window, I’ll let you know. That’s a response window, not a promise to resolve every issue within a day.

Will you do the work for me?

This is coaching, not done-for-you implementation or daily community management. I help you work through the decisions; you put them into practice. Bigger pieces of delivery can be scoped separately.