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My services

Let's get your community spinning again.

(no more pushing it uphill)

Your community should compound, not drain you. I find the exact stage where your growth loop is stuck, then either hand you the fix or build it with you.

Consulted on and supported 30+ communities, from indie founders to global platforms.

Start here

Every project starts with a candid diagnosis.

For our introductory package, we find the break. I map your whole flywheel, acquisition through advocacy, and show you where it is actually leaking, not where it is easiest to blame. You leave knowing what is wrong, and where the opportunities lie - whether or not we go further.

The Community Flywheel Audit

  • A full read of your loop, stage by stage
  • The one stuck point that is costing you the most
  • A prioritised first move you can make right away
  • A clear recommendation: run it yourself, or bring me in
Start with a call →

Three ways to work

Same diagnosis. You choose who does the fixing.

Once we know where the wheel is stuck, you pick how hands-on you want me to be.

The Roadmap

Do it yourself

I diagnose the loop and hand you a prioritised plan, plus a working session to talk it through. You and your team run it.

Best forTeams with the hands to build, but no clarity on what to build first.

Most chosen

Done With You

We build it together

I go in and build the fix your stuck stage needs: the systems, flows and loops. You stay close, I do the heavy lifting.

Best forFounders who know something is off and do not have the time to untangle it alone.

Ongoing Partner

Fractional strategist

I stay on as your community growth and systems strategist, keeping the whole wheel turning and adjusting as you scale.

Best forPeople who want a partner in their corner, not a one-off project.

What I actually fix

Every fix maps to one turn of your flywheel.

Wherever the diagnosis lands, here is the kind of work that gets the wheel moving again.

1

Acquisition

Positioning, offer and lead generation so the right people actually find you.

2

Conversion

The path that turns quiet lurkers into members who commit and join.

3

Engagement

Onboarding and value loops that get people posting and contributing, not lurking.

4

Retention

Rhythms and rewards that keep members getting value long after they joined.

5

Advocacy

Referral and affiliate loops so your best members bring the next ones in.

How we work together

Four steps, and the wheel is turning faster.

first,

Diagnose

We map your flywheel together and pin down the stage that is holding everything back.

then,

Prioritise

One plan, sequenced, so you fix the thing that matters most before anything else.

next,

Build

You run the plan, or I build it with you, depending on the way you chose to work.

and,

Measure

We watch the loop to make sure it is spinning, and tune it as your community grows.

Trusted by

Yoco  ·  bash  ·  The Lekker Network  ·  The Open Letter  ·  EskomSePush

4.5M community reached 200K members supported 30+ communities

"Candice joined our team part time and completely took over the building of the community function - from the conceptual approach through to the implementation of events. She is a highly capable operator with strong agency and really good intentions. She takes ownership and moves quickly. I'd recommend her to any organisation looking to understand the value that a community can bring to your brand, as well as take the steps to implement it. "

Ann-Mari Höfinger, VP of Marketing at Yoco

Is this you?

Let's make sure we are a fit.

We should talk if

  • You have an audience, but it is not turning into a community.
  • You are tired of pushing growth uphill every single month.
  • You want systems that hold, not another burst of vibes.
  • You are ready to change how you operate, not just how you post.

Probably not yet if

  • You want a quick follower spike and nothing deeper.
  • You need someone to just post for you day to day.
  • You are not ready to look honestly at what is broken.
  • Community is a nice-to-have, not part of how you grow.

Good questions

Before you book.

Do you advise, or actually do the work?

Both, and it is your call. Take the roadmap and run it yourself, or bring me in to build the fix with you. Either way you leave the first call knowing exactly what is wrong.

What platforms do you work in?

I am a Certified Circle Partner and a Notion Ambassador, so those are home turf, but the flywheel thinking works on any platform your community lives on. Tell me where you are and we will work with it.

How long does an engagement take?

The audit is quick. A roadmap is a matter of weeks; done-with-you builds run longer depending on the stage we are fixing; ongoing is month to month. We scope it properly on the call.

Do you work remotely?

Always. I build from South Africa, on purpose, and work with communities all over. Ubuntu is the operating system here: I am because we are, and your community should feel the same.

Can I just book a one-off call?

Yes. The discovery call is the front door, and the honest diagnosis is on the house. No pressure to go further.

(let's find your stuck point)

Bring your flywheel. We will get it spinning.

Book a discovery call →